N & N WARES

nandnwares-faqs

FAQ'S

 
 

Customer satisfaction is of the utmost importance to us. We hope you will find the answer to your question here, but please do get in touch if we have not.

What are your fabrics suitable for?
Our printed cottons and linens are suitable for soft furnishings, curtains and upholstery. If being used for upholstery please use a flame retardant inter-liner.  Our natural fabrics i.e cotton, linens and velvets sometimes have irregularities within the cloth this is due to the natural character of the cloth. We do our best to ensure that this is minimised, but please consider this when making your purchase.  Please allow a +/-5% tolerance on all pattern repeats and widths given. 

How do I clean and care for my fabric and cushions?
To preserve the longevity of your fabric we recommend that you either dry-clean or wash fabrics and cushions using a delicate wash at 30 degrees. Do not use fabric conditioners or bleach. Do not tumble dry the fabrics and it is best to iron your fabric whilst damp on the reverse side. Once the fabrics are made into blinds and curtains, we recommend that they are dry cleaned only. Printed natural fabrics do fade eventually,  We recommend that upholstery fabrics should be kept out of direct sunlight, and that  blinds/curtains are lined with a black out liner.

How do I care for my Scarf and Tie?
We recommend that you  dry-clean only for our Ties  and Silk Scarves.

Are your fabrics flame retardant?
No, but we can arrange for your fabric to be coated this depends on quantity ordered. Alternatively we can produce our designs printed onto an inherently FR cloth.  Please get in touch with the studio if you are interested in this service.

Can you help me make curtains, blinds or seating for my project?
Yes, we are able to offer a range of bespoke soft furnishings; bespoke seating, re-upholstery, curtains and blinds.  Prices are quoted on application, for more details please email info@nandnwares.com

How are your products designed and manufactured?
All fabrics and products are designed and developed in house by Emma Jeffs. Our fabrics are printed to order in the UK using the latest print technologies. Our cushions and scarves are all made to order by hand in the UK.

What are your Delivery Times & Shipping Costs?
Please visit our SHIPPING & RETURNS page

What is your Returns policy?
Please visit our SHIPPING & RETURNS page